Picture Display in AutoResponder

  • MaidCrew
    Asked on September 24, 2018 at 12:25 PM

    Hi... I've got two photo widgets on a form:

    File Upload & Take Photo

    If a photo is taken through "Take Photo" the actual picture renders within the email autoresponder.

    If File Upload is used to take picture, download link file is shown for downloading ... so it doesn't actually show in the email like it does in the "take photo" widget.

    Is there a way to use the File Upload but have the picture display within the email automatically (like it does with a take photo picture) without the user having to download the file to view the picture?

    Thanks in advance.

     

  • roneet
    Replied on September 24, 2018 at 1:55 PM

    In the Autoresponder email, you may include the upload file link by customizing the body of the email.

    Picture Display in AutoResponder Image 10

    You may also include the PDF attachment in your email.

    Related Guide:

    https://www.jotform.com/help/393-How-to-Attach-a-File-to-Autoresponder-Emails

    Let us know if you need further assistance.

    Thanks.


  • MaidCrew
    Replied on September 25, 2018 at 7:38 AM

    Thank you for the response but this does not answer the question.

    I restate:

    Picture taken with "Take Photo" widget produces an actual picture within the body of the autoresponder email.

    Picture taken with "File Upload" produces a download link for downloading the picture

    Problem:

    Take Photo Widget is glitchy in the way it takes pictures: no autofocus, readjusts size of photo based on device, etc.

    Snapping a photo with "File Upload" works great but only produces download link within autoresponder.

    IS THERE A WAY...

    Is there a way to use the camera feature within the File Upload widget but have the picture/photo render within the autoresponder email like it does with "Take Photo". Again... I want to be able to see the photo/picture within the email WITHOUT having to download the picture to my computer or device through a link.

  • DonaldHag
    Replied on September 25, 2018 at 10:04 AM

    The File Upload Field is configured to show a link in the Autoresponder Email sent to the user. So for the purpose you require, it cannot render the image in the image. 

    A workaround is to use the Image Upload Preview Widget. It works the same way as the File Upload Widget and will not re-adjust the photo size or change the focus of the image.

    Here is a form I created adding 3 Widgets that can be used to upload the image from a camera on a device:

    https://www.jotform.com/82673626269973

    Here is a preview of the email sent:

    1537884133Selection 048 Screenshot 10