Where do I change the e-mail address that the forms are sent to?

  • SSPeyewear
    Asked on September 24, 2018 at 2:27 PM

    My company www.sspeyewear.com uses your app for people to sign up for a discount, we recently had an employee quit and I cannot find the e-mail address that the customer submits the form to.

    Example customer fills out Jot Form hits submit and it goes to X e-mail address for us the verify their information I need to change X e-mail address.

    Thanks in advance,

    mike@sspeyewear.com 360-521-1502

  • Nik_C
    Replied on September 24, 2018 at 3:37 PM

    If you're referring to this form https://www.jotform.com/60404711332139, submitted data is not emailed to you since you don't have Notifier created, as you can check as well:

    https://www.jotform.com/build/60404711332139/settings/emails

    1537817751Screen Shot 2018 09 24 at 9 Screenshot 10

    You only have Autoresponder created, which goes to submitter only.

    Please follow this guide in order to create a Notifier: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Where you will be able to set up the email address to which submitted data will go.

    Let us know if you have any further questions.

    Thank you!