What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Urgent attention My form is down why?

    Asked by adar09 on December 20, 2012 at 07:18 AM


    I was checking the form i have in the website and found out is down, can you please fix or help with it ASAP!!!

    Its 7 am we need this up

    Thank you

    Adriana L

    Page URL:

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    JotForm Support

    Answered by NeilVicente on December 20, 2012 at 07:40 AM

    Hello Adriana,

    The URL you have provided returns a "Page Not Found" error, meaning the page where the form is embedded is missing or have been deleted from your server.  Please contact your website administrator for assistance regarding this issue.

    On a related note, I have checked the standalone version of your form and it appears to have been disabled intentionally. Although this issue is separate and does not have anything to do with the "Page Not Found" error, I sure hope you are aware of this disabling. You can easily re-enable the said form, anyway, via your account's My Forms page.

    Please let us know if we can be of further assistance.