- pj23houtenAsked on December 20, 2012 at 08:21 AM
For the account pj23houten we do not receive mails anymore, what's the problem?
- JotForm SupportjonathanAnswered on December 20, 2012 at 08:53 AM
Can you please tell us which among your form you are not getting the email alerts anymore?
Tell us also the target email address of the notification.
I check your account email and I found no issue with it.
You should also consider checking if the notification email is properly setup. For example, you can set the Sender E-mail box to email@example.com -- this will prevent the email from getting filtered or blocked on your end.
Hope this help. Please update us if the issue persist.
- pj23houtenAnswered on December 20, 2012 at 10:05 AM
It are the doopsel and huwelijk forms. notification goes to firstname.lastname@example.org or email@example.com. Just set the sender email to firstname.lastname@example.org but without any result.
- JotForm SupportjonathanAnswered on December 20, 2012 at 10:20 AM
Can you please update the Sender E-mail box to email@example.com in your Dopen form notification email.
I found no issue with the email account. But it is possible that the message was in your email spam or junk folder. Please check also