our emails are not going out from jot form

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    Asked on December 20, 2012 at 12:01 PM
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    Answered on December 20, 2012 at 01:49 PM

    It may be possible that your server is rejecting the emails from us due to DomainKeys issues (the notification email says it came from the email entered by the user, when in fact it was sent from JotForm's server).

    Try configuring your form to use noreply@jotform.com as its Sender Email.

    You may use the form's email field as the Reply-To Email so you'll be able to reply to the form submitter directly, if needed.

    On a related note, your form contains two similar notification email. We recommend keeping just one of them as multiple copies of the same email may trigger anti-spam filters on an email server.

    Please let us know if these steps help solve your problem.