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ellenbarnardAsked on September 25, 2018 at 7:42 PM
Is there a way to get back a form I made even if it no longer shows in my templets made? The link on my website wasn't working and so I went to check in jot forms and it's gone. I am not sure why.
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Kiran Support Team LeadReplied on September 26, 2018 at 12:07 AM
I have checked your account and see that there are the following 2 forms in it.
The forms seems to be loading normally at my end. Were you able to restore the forms or fix the issue? If you still need any further assistance, please let us know. We will be happy to help.
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ellenbarnardReplied on September 27, 2018 at 1:43 AMCorrect but I have made another intake form for Childbirth Education client
that use to work and now I can’t find. Not sure how that’s possible or if
it’s possible to retrieve it.
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Nik_CReplied on September 27, 2018 at 5:37 AM
Unfortunately, we cannot find a form based just on a form name, do you have any URL (even email received from it(submission))?
Or any other related information that might help?
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ellenbarnardReplied on September 27, 2018 at 2:43 PMThis is the URL that i have on my website forms, but when you click on it
its not a link to the form anymore.
https://form.jotform.co/73168995127873
Ellen
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Nik_CReplied on September 27, 2018 at 3:27 PM
Unfortunately, that form URL doesn't exist, so I'm not sure how we can find your form otherwise, did you receive any submissions from that form?
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ellenbarnardReplied on September 27, 2018 at 3:43 PM---------- Forwarded message ---------
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Nik_CReplied on September 27, 2018 at 3:51 PM
I'm sorry but we didn't receive anything in your last response. If it is easier, you can share the screenshot: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
Thank you.