What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the best way to display rating questions on my form?

    Asked by ccureslife on December 20, 2012 at 03:28 PM

    I'm trying to display question #11 on my form but I'm not sure the best way to display it. Any ideas?

    Page URL:
    http://jotformpro.com/form/23525651669966

    Screenshot
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    JotForm Support

    Answered by Deygus on December 20, 2012 at 03:40 PM

    Probably the best way to do this would be with a Matrix Field. Please see this guide http://www.jotform.com/help/158-How-to-create-a-survey-and-customize-it for more details and let us know if this will work for you?

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    JotForm Support

    Answered by Mike_T on December 20, 2012 at 03:45 PM

    Alternatively, you may try with multiple Scale Rating fields:

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    Answered by ccureslife on December 20, 2012 at 04:14 PM

    The scale rating seems to work better than the matrix but it certainly doesn't look as smooth. Is there a way to make the scale rating appear in a matrix form? It just looks really cluttered when I have each of them in a scale rating system.

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    JotForm Support

    Answered by Mike_T on December 20, 2012 at 04:43 PM

    Unfortunately, it is not that easy to change the layout.

    It is possible to align labels to the Top, and hide them by adding "&nbsp" without quotes to the inputs.

    Example:

    http://www.jotformpro.com/form/23537000160943

    Please feel free to contact us if you need any further assistance.

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    JotForm Support

    Answered by NeilVicente on December 20, 2012 at 04:56 PM

    I concur with Mike on this topic. Scale rating fields serve a different purpose and cannot be made to appear in a matrix table.

    We may be able to help you optimize the aesthetics of multiple rating fields with the use of custom CSS, but it will take a lot of work.

    Here's a brief example: http://www.jotformpro.com/form/23546669458974?

    If you can have the questions ready on your form, it will make us easier for us to provide you with CSS codes needed to make them prettier.