-
mcpilatesAsked on September 26, 2018 at 5:37 AM
Hi there
I've got an account already but I was fiddling with the settings. I changed my account email address and then I changed it back to what I had originally used.
When I went to view my existing form, a window poped up saying that I need to verify my email address.
I clicked on the button, I got the verification email. I click on the verification link, it seems like it's all fine but then when I click to either create a form or view my forms it loops back to the same pop up window saying that I need to verify my email...
I ended up verifying the email address a few times but the system still shows me the pop up saying that i need to verify my account!
Help!
Thanks
-
AshtonPReplied on September 26, 2018 at 8:20 AM
I see your email is already activated. Could you please log out from the existing session, clear your browser's cache and re-login?
Let us know if it still doesn't work.
-
mcpilatesReplied on September 27, 2018 at 4:33 AM
Hi Ashton
Thanks, it worked :)