Why I'm getting an invalid paypal account error?

  • vishnuvu
    Asked on September 26, 2018 at 11:37 AM

    invalid paypal account ?

    Jotform Thread 1592372 Screenshot
  • liyam
    Replied on September 26, 2018 at 1:06 PM

    Hello,

    Unfortunately, we do not have a voice contact center to handle your concern via phone.

    I noticed however that upon checking your form's Paypal field, you have not entered your PayPal email address to use as your payment gateway

    15379815382018 09 27 0103 Screenshot 10

    With this, please edit your form and open the Paypal wizard once again and enter the email address there. 

    If you have questions, please let us know.