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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Notifications keeps getting to my registered email address

    Asked by duranphotography on December 21, 2012 at 04:49 AM

    My jotform is going to sky@duranbridalfilms.com.au

    I need to change it to sky@skysimone.com.au but cant find anywhere to change it!

     

    http://www.skysimone.com.au/734-2/

     

    also is there anyway to customise the name of the extension to .com.au/contactsky

     

    rather than

    .com.au/734 which looks messy
    ?? 

    Page URL:
    http://www.skysimone.com.au/734-2/

  • Profile Image

    Answered by duranphotography on December 21, 2012 at 04:53 AM

    I read this tutorial and it still is NOT working

    http://www.jotform.com/answers/81929-Change-email

    I add a new email and it still sends to the old one!

  • Profile Image

    Answered by duranphotography on December 21, 2012 at 04:58 AM

    no matter how many times i change the email in settings, it sends to my old one. HLEP!

  • Profile Image
    JotForm Support

    Answered by Welvin on December 21, 2012 at 06:43 AM

    Hi,

    My jotform is going to sky@duranbridalfilms.com.au. I need to change it to sky@skysimone.com.au but cant find anywhere to change it!

    -You will need to send a LIVE test submissions to your form because "Test Email" button (which I think you did) will only send notifications to the email address that is associated with your account.

    ------------

    also is there anyway to customise the name of the extension to .com.au/contactsky rather than .com.au/734 which looks messy?? 

    -You can do this in your WordPress post/page, you are creating a post/page without title so the number takes place. You will need to click on the number and change it.

     

    Thanks