- RinghamAsked on December 21, 2012 at 08:12 AM
I "chatted" with your support yesterday because my form was disabled. We changed the expiration date and moved the form under a free account in my name
For some reason it is again disabled
I have sent out the link for fill in, and I am getting complaints of an unavailable form
Can you help me re-enable this form with the same url?
- JotForm SupportNeilVicenteAnswered on December 21, 2012 at 08:28 AM
The said form is now re-enabled. I have also cleared all limits on its configuration. If it still is disabled on your end, please try using the following link:
- RinghamAnswered on December 21, 2012 at 08:32 AM
Thanks, what is causing the issue? Do I need to do something on my end? I am hesitant to send people to it again if it is unstable.??
Appreciate the insight
- JotForm SupportjonathanAnswered on December 21, 2012 at 09:23 AM
Although I have not the chance to see the previous setup of your form, I assumed that the form limit feature had been used. You can check this article about it -How-to-Limit-Submissions-in-a-Web-Form
My colleague NeilVicente must have cleared all the unecessary submission limit already to re-instate the form in working condition. I'd like to assure you that the form is stable and you can proceed as normal.
Contact us anytime if you have further inquiry.