My form is showing as disabled

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    Asked on December 21, 2012 at 08:12 AM

    I "chatted" with your support yesterday because my form was disabled.  We changed the expiration date and moved the form under a free account in my name

    For some reason it is again disabled


    I have sent out the link for fill in, and I am getting complaints of an unavailable form


    Can you help me re-enable this form with the same url?

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    Answered on December 21, 2012 at 08:28 AM

    The said form is now re-enabled. I have also cleared all limits on its configuration. If it still is disabled on your end, please try using the following link:

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    Answered on December 21, 2012 at 08:32 AM

    Thanks, what is causing the issue?  Do I need to do something on my end?  I am hesitant to send people to it again if it is unstable.??


    Appreciate the insight

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    Answered on December 21, 2012 at 09:23 AM


    Although I have not the chance to see the previous setup of your form, I assumed that the form limit feature had been used. You can check this article about it -How-to-Limit-Submissions-in-a-Web-Form 

    My colleague NeilVicente must have cleared all the unecessary submission limit already to re-instate the form in working condition. I'd like to assure you that the form is stable and you can proceed as normal.

    Contact us anytime if you have further inquiry.