What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I merge 2 accounts?

    Asked by guest_23553623544049 on December 21, 2012 at 09:10 AM

    I purchased the Premium yearly upgrade and created a new account (info@cents-ability.org) without realizing that my organization had an existing free version already in existance. I would like to continue to use the old account since it have forms and data that is still very useful, but do not want to pay for a separate upgrade. Is there anyway to close our my new account and transfer the upgrade to the old account?

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    JotForm Support

    Answered by jonathan on December 21, 2012 at 09:42 AM


    You can just cancel the new upgraded account so it become Free again, then just upgrade the older account to Premium.

    Inform us if you have further inquiry about it.