- productiononhandAsked on March 04, 2011 at 06:23 AM
Now my forum been down all this week. This is what I am getting JotForm is currently under a maintenance mode. Our first priority is to keep your forms working. That's why Submissions page and Reports are temporarily unavailable today between 9am-5pm EST. Please check back later. We are sorry for the inconvenience.
Now if you can not fix this problem we will leave and take our buisness some where esle.
Someone from you office needs to call our office and speak with us today. 404-825-2115
Ask for Mr. Chandler he is the CEO of the company...Page URL:
- JotForm SupportmlizAnswered on March 05, 2011 at 01:26 AM
Apologies for the inconvenience this may have caused.
The maintenance should be finished by Monday. We only keep the Submissions/reports pages disabled from 9am EST to 5pm EST. Since we have high load during that time. So, you can get your reports early morning or at night.You can start downloading the submissions after 5pm.
- JotForm SupportabajanAnswered on March 06, 2011 at 12:06 PM
Please be advised that everything should be back to normal now: http://www.jotform.com/blog/25-A-Quick-Note-About-Temporary-Database-Problems
Sorry about the tremendous inconvenience caused.