E-mail Notifications: Can I receive e-mail notifications from a survey?

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    charleshester
    Asked on December 21, 2012 at 04:34 PM

    Can I email the survey? I downloaded the link to the survey and emailed clients. When I tested it I was able to fill in the survey and click submit, and got an ack that it was submitted, but have never received the survey results.



    This is a re-post of a comment on How to Find and Change the Email Address Used for Notification Email?

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    EduardoMendez
    Answered on December 21, 2012 at 04:58 PM

    Hi there, 

    can you please share the URL of your form?

    I'll be glad to look into that for you!

    PS.  here is a guide that may be able to help you on the issue:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

     

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    Welvin
    Answered on December 22, 2012 at 11:26 AM

    @Charleshester,

    Your response hasn't been push through our forum maybe because you are responding directly from your mail account. Can you please go to this thread, https://www.jotform.com/answers/159515-Can-I-email-the-survey and repost that?

    ---------

    With regards to your problem, can you please try using noreply@jotform.com as your Form Notifications "Sender Email" ? Like this:

     

    Thanks

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    charleshester
    Answered on December 22, 2012 at 01:24 PM
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    Welvin
    Answered on December 22, 2012 at 01:28 PM

    @Charleshester,

    I have made the changes that I have mention above, please update us if you still can't receive notifications from your form.

     

    Thanks