JotForm Spreadsheets: "Incomplete Payments" option does not exist.

  • ivy
    Asked on October 1, 2018 at 3:47 AM

    The user would like to see "Incomplete Payments" as in the old version.

  • lunalactation
    Replied on October 1, 2018 at 12:33 PM

    That is correct.

  • isabel
    Replied on May 27, 2019 at 6:56 AM

    UPDATE: Incomplete Payments option is available in the JotForm Sheets.

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558953449Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558953462Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558953475Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558953488Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558953501Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558953513Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets