What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will the suggestion box be available??

    Asked by whitehausny on March 04, 2011 at 09:37 AM

    According to YESTERDAY's message, it will be available after 5PM. It is 10:26 AM EST the next day and I really need to get my form submissions....

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    JotForm Support

    Answered by mliz on March 06, 2011 at 07:42 AM

    The switch the new database is now complete. Everything should
    back to normal.

    This is the latest post on the database issue:

    UPDATE 3: (3/6/2011 6am) Switch to new main database server has been completed successfully. JotForm is now faster than ever since we took this opportunity beef up our database server memory and CPU power. Thanks all for your patience and support.