What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my changes are not updating

    Asked by wtrc10 on December 23, 2012 at 09:29 PM

    my signup form is not showing changes I just made earlier today. 

    see: <script type="text/javascript" src="//form.jotform.com/jsform/3440049840"></script>

     

    How long before the changes will show up??

    Page URL:
    http://wtrunning.com/?p=520

  • Profile Image

    Answered by jeanettebmz on December 23, 2012 at 11:44 PM

    In order to see faster changes please modify the form's URL 

    <script type="text/javascript" src="http://form.jotform.com/jsform/3440049840"></script>

    to this one:

    <script type="text/javascript" src="http://www.jotform.com/jsform/3440049840"></script>

    Let us know is the issue is not resolved

  • Profile Image

    Answered by wtrc10 on December 24, 2012 at 11:44 AM

    Thank you...that worked.

  • Profile Image
    JotForm Support

    Answered by Deygus on December 24, 2012 at 12:20 PM

    On behalf of our Support Manager that is great to hear and you are very welcome. Should you happen to have any other problems or questions feel free to let us know.