Use the drawing board to collect signatures

  • MCAPPAI
    Asked on October 3, 2018 at 8:26 AM

    Hello,

    I  would like to use the drawing board to colect signatures, this tool seems to work better then the signature widgets. Is it possible to hide or delate the bottons of the widget, i would like to have only the cancel button.



    Jotform Thread 1598747 Screenshot
  • Adrian
    Replied on October 3, 2018 at 11:08 AM

    Yes, you can hide the other buttons by injecting the following CSS to the Widget.

    .drawing-board-control:not(.drawing-board-control-navigation),
    .drawing-board-control-navigation-back,
    .drawing-board-control-navigation-forward {
      display: none;
    }

    1538579294css Screenshot 10

    Demo: https://form.jotform.com/82754210679967


  • MCAPPAI
    Replied on October 3, 2018 at 12:09 PM

    Thank you very much Adrian, it works fine.

  • MCAPPAI
    Replied on October 4, 2018 at 7:21 PM

    Hello,

    The drawing board is working very fine, but i have a different issue now, the PDF autoresponder is showing the url instead the signature. I would not like to change to a signature widget.

    https://form.jotformz.com/82524429489670

     

    Than you!1538696216Imagem101 Screenshot 10

     

  • John_Benson
    Replied on October 5, 2018 at 12:05 AM

    Hi, 

    We recommend E-Signature or Smooth Signature widget if you want to collect a signature. To add a widget to your form, please follow this guide: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form

    Unfortunately, there's no option in the Form Builder to show the image of the Drawing Board in the PDF submission.

    If you need further assistance, please contact us again. Thank you.

  • MCAPPAI
    Replied on October 5, 2018 at 9:19 AM

    I changed the widget and I'm using E-Signature, but it is still not possible to have the signature on PDF. 1538745548Imagem121 Screenshot 10

  • John_Benson
    Replied on October 5, 2018 at 10:57 AM

    I created a test form and I was not able to replicate the issue. I added an Autoresponder Email and enabled the PDF attachment. Here's the result:

    15387509375124z56y44g Screenshot 10

    I also opened the Submission Panel and download the PDF submission. Here's the result:

    1538751143524a5zdg453 Screenshot 21

    I also tested our new JotForm Sheets. Here are the results:

    1. Submission page

    1538751308524a56353 Screenshot 32

    2. PDF Editor

    Use the drawing board to collect signatures Image 43

    I cleared your form cache from our server. Please try and test the E-Signature widget again. If the issue still persists, please let us know. 


  • MCAPPAI
    Replied on October 5, 2018 at 12:35 PM

    Thank you very much.