Use the drawing board to collect signatures

  • Profile Image
    MCAPPAI
    Asked on October 03, 2018 at 08:26 AM

    Hello,

    I  would like to use the drawing board to colect signatures, this tool seems to work better then the signature widgets. Is it possible to hide or delate the bottons of the widget, i would like to have only the cancel button.



  • Profile Image
    Adrian
    Answered on October 03, 2018 at 11:08 AM

    Yes, you can hide the other buttons by injecting the following CSS to the Widget.

    .drawing-board-control:not(.drawing-board-control-navigation),
    .drawing-board-control-navigation-back,
    .drawing-board-control-navigation-forward {
      display: none;
    }

    1538579294css.png

    Demo: https://form.jotform.com/82754210679967


  • Profile Image
    MCAPPAI
    Answered on October 03, 2018 at 12:09 PM

    Thank you very much Adrian, it works fine.

  • Profile Image
    MCAPPAI
    Answered on October 04, 2018 at 07:21 PM

    Hello,

    The drawing board is working very fine, but i have a different issue now, the PDF autoresponder is showing the url instead the signature. I would not like to change to a signature widget.

    https://form.jotformz.com/82524429489670

     

    Than you!1538696216Imagem101.jpg

     

  • Profile Image
    John_Benson
    Answered on October 05, 2018 at 12:05 AM

    Hi, 

    We recommend E-Signature or Smooth Signature widget if you want to collect a signature. To add a widget to your form, please follow this guide: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form

    Unfortunately, there's no option in the Form Builder to show the image of the Drawing Board in the PDF submission.

    If you need further assistance, please contact us again. Thank you.

  • Profile Image
    MCAPPAI
    Answered on October 05, 2018 at 09:19 AM

    I changed the widget and I'm using E-Signature, but it is still not possible to have the signature on PDF. 1538745548Imagem121.png

  • Profile Image
    John_Benson
    Answered on October 05, 2018 at 10:57 AM

    I created a test form and I was not able to replicate the issue. I added an Autoresponder Email and enabled the PDF attachment. Here's the result:

    15387509375124z56y44g.gif

    I also opened the Submission Panel and download the PDF submission. Here's the result:

    1538751143524a5zdg453.png

    I also tested our new JotForm Sheets. Here are the results:

    1. Submission page

    1538751308524a56353.png

    2. PDF Editor

    153875133353456643625.png

    I cleared your form cache from our server. Please try and test the E-Signature widget again. If the issue still persists, please let us know. 


  • Profile Image
    MCAPPAI
    Answered on October 05, 2018 at 12:35 PM

    Thank you very much.