What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will JotForm NOT be under maintenance?

    Asked by altpress on March 04, 2011 at 09:53 AM

    We need to view submissions for contests that have reached their deadline and prizes need to be sent out asap. Is there a contact number I can call to talk to someone? Or will this problem be fixed any time soon?

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    JotForm Founder

    Answered by aytekin on March 04, 2011 at 10:05 AM

    The restrictions on the submissions and reports pages are completely lifted now. You should also see a big improvement on the speed of the site and forms.

    Thanks for your patience!

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    Answered by altpress on March 04, 2011 at 11:30 AM

    I'm sorry - we still cannot access submissions and we need to our data ASAP. Is there anything you can do???

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    Answered by jonathan11 on March 04, 2011 at 05:07 PM

    We still cannot access our reports and data.  Is anyone at Interology around still working on this major issue?

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    JotForm Support

    Answered by abajan on March 04, 2011 at 08:54 PM

    Please go to http://yang.interlogy.com/ and login as you usually would. You should be able to view your submissions.

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    JotForm Support

    Answered by abajan on March 06, 2011 at 12:48 PM

    Hi again

    Please be advised that everything should be back to normal now: http://www.jotform.com/blog/25-A-Quick-Note-About-Temporary-Database-Problems