Suspended account due to a form flagged as fake service

  • Anubhav
    Asked on June 17, 2024 at 10:53 AM

    Dear Sir,

    I am user of Jotform. And This is one of my favourite app. Please Reactivate my account

  • Kris JotForm Support
    Replied on June 17, 2024 at 11:02 AM

    Hi Anubhav

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Opt-In Form-Get Free Email Updates! that was flagged as offering a fake service/job application scam. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    For us to reactivate your account, we’ll need your permission to delete the offending form. You can create the form again after changing your account email address to a corporate email. 

    Once we hear back from you, we can move forward with this.

  • Anubhav
    Replied on June 18, 2024 at 2:17 AM

    Sorry, it may have been created by mistake, I was creating a project but my friend done it from somewhere else, so I just created and published the form and left it abounded. I will remove it as soon my account recover. Please recover my account I will remove that form As Fast I can. Please reactivate my account

  • Israel JotForm Support
    Replied on June 18, 2024 at 2:49 AM

    Hi Anubhav

    I've deleted the offending form and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

  • dwivedianubhav354
    Replied on June 19, 2024 at 12:50 PM
    Thank you for your response and I will always use JOTFORM for form and app
    building. If you want a recommendation from me then it is you can make a
    new function named "Jotform Sites" and there free plan users can make a
    website and then add money and membership options. I would recommend to
    always have a option to free planer users to make 4 websites in free....
    Jai Hind
    Vande Mataram