What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    renouvellement de notre abonnement

    Asked by ofragne on December 24, 2012 at 03:58 AM


    nous souhaitons poursuivre l'utilisation de vos services, et modifier notre abonnement vers une solution Basic.

    Merci de nous communiquer les codes et mot de passe pour valider notre souscription



    06 23 12 80 80

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    JotForm Support

    Answered by Welvin on December 24, 2012 at 10:12 AM


    Since our payment processor Plimus has been failed to charge you for your Premium Bi-Yearly Subscription, your account has already been downgraded automatically. You may need to logout so you can see the changes to your account status.

    If you have questions, please let us know.

    Thanks and feel free to subscribe again.