I lost my forms???

  • Profile Image
    zjackson
    Asked on March 04, 2011 at 10:07 AM

    I was in the middle of building a new form when an error message appeared stating that an error occured while attempting to auto save the form I was working on. When I clicked on my forms I realized that I lost two previous forms I had created. Out of the three forms I previously built, only one remained in "My Forms". What happened? I love your product, but I cannot use it if I cannot save my forms. Please advise!

     

  • Profile Image
    serkan
    Answered on March 04, 2011 at 10:10 AM

    We were having some technical difficulties. It should all be fine now.

    Sorry for any inconvenience.

  • Profile Image
    zjackson
    Answered on March 04, 2011 at 10:14 AM

    Wow, thanks for the speedy respone! Do I need to rebuild the forms I lost? I am not seeing them in "My Forms"? Thanks!

  • Profile Image
    LVHPatEd
    Answered on March 04, 2011 at 10:16 AM

    I too have lost all the forms I built in the last 2 days (37 forms) where did they go.... I have signed out and logged back in and they are not back can some one please help ?

    My forms were not linked yet to my website and I was working in them fine this morning "tweaking" them.

  • Profile Image
    zjackson
    Answered on March 04, 2011 at 10:17 AM

    I am still able to access the forms from my website.

  • Profile Image
    cornerstonehighpoint
    Answered on March 04, 2011 at 10:20 AM

    I'm having the same issue: I don't see them in "MyForms" but they're accessible through my site. What can i do

  • Profile Image
    abretz
    Answered on March 04, 2011 at 10:25 AM

    Same issue here - forms are GONE but still available on my Website. When will this be corrected?

  • Profile Image
    aytekin
    Answered on March 04, 2011 at 10:40 AM

    We rolled back our latest database change. You should now see your forms.

  • Profile Image
    zjackson
    Answered on March 04, 2011 at 10:57 AM

    Back in business, thanks!

  • Profile Image
    abajan
    Answered on March 04, 2011 at 09:43 PM

    See if you can access your forms here: http://yang.interlogy.com/ (Just log in in the usual way.)

  • Profile Image
    abajan
    Answered on March 06, 2011 at 12:35 PM

    Please be advised that everything should be back to normal now: http://www.jotform.com/blog/25-A-Quick-Note-About-Temporary-Database-Problems