What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Visual Report Builder: Unable to navigate on Support Menu and Profile button

    Asked by tsahi on December 24, 2012 at 02:23 PM

    While in the graphic reports designer, the Profile button at the top-right doesn't work. It doesn't open the pane with all the bars and stuff, or does anything else.

  • Profile Image
    JotForm Support

    Answered by Mike_T on December 24, 2012 at 03:18 PM

    Thank you for letting us know about that bug.

    I am going to escalate the problem to our Development Team.

    Happy holidays!

  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 30, 2013 at 07:08 AM


    This problem should now be resolved. If you are logged in to JotForm domains other than jotform.com, it may take an hour or two for the changes to reflect.

    Let us know if you have other issues or concerns.

    Best regards