JotForm Sheets: The user would like to see "Incomplete Submissions/Payments" in the new version

  • ivy
    Asked on October 4, 2018 at 6:25 AM

    There is an option that allows the user to see the incomplete payments/submissions in the old version. On the other hand, incomplete payments/submissions cannot be seen in the JotForm Sheets.

  • isabel
    Replied on May 27, 2019 at 7:00 AM

    UPDATE: Incomplete Payments option is available in the JotForm Sheets.

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558953449Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558953462Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558953475Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558953488Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558953501Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558953513Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets

  • Ceren Director of Product Management
    Replied on August 31, 2020 at 2:39 PM

    Hello,

    It is now possible to view the incomplete submissions and incomplete payments in JotForm Sheets. Both options can be found in the tab menu.

    1598899135Screen Shot 2020 08 31 at 21 Screenshot 10

    Thank you.