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ivyAsked on October 4, 2018 at 6:25 AM
There is an option that allows the user to see the incomplete payments/submissions in the old version. On the other hand, incomplete payments/submissions cannot be seen in the JotForm Sheets.
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isabelReplied on May 27, 2019 at 7:00 AM
UPDATE: Incomplete Payments option is available in the JotForm Sheets.
1. Click on the three dots in the Sheet and select Incomplete Payments.
2. Click on the See Details.
3. If you want to complete this incomplete payment, click on the Complete button.
4. If you are sure to want to complete this submission, click on the OK.
5. If you want to delete the incomplete payment, click on the Delete button.
6. If you are sure to want to delete this incomplete payment, click on the Delete button.
You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets
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Ceren Director of Product ManagementReplied on August 31, 2020 at 2:39 PM
Hello,
It is now possible to view the incomplete submissions and incomplete payments in JotForm Sheets. Both options can be found in the tab menu.
Thank you.