I have deleted auto response multiple times for my forms.

  • Profile Image
    Kelechi_VC
    Asked on October 04, 2018 at 01:30 PM

    I have deleted auto response multiple times for my forms. And it still finds it way back to the form.

    Is it that when a form is updated, the auto response gets updated too?

    I really do not want auto response for certain forms.



    This is a re-post of a comment on Setting up an Autoresponder Email

  • Profile Image
    david
    Answered on October 04, 2018 at 02:32 PM

    An autoresponder email is added to the form by default when an email field is added to the form.  Once that autoresponder is removed though, it should remain deleted.  I tested a few times on my end and the email does remain removed once it is removed.  If there is a form that isn't saving those changes properly, let us know and we will take a look.