It will not let me select the "IF" field I need to.

  • evermorevideo
    Asked on October 4, 2018 at 3:24 PM

    Hi, it will not let me select the "IF" field I need to. There's only 1 option that becomes highlighted, out of 7 elements. Are there only specific form elements that have the ability to have conditions?

  • Jed_C
    Replied on October 4, 2018 at 4:37 PM

    Would you mind sharing us the form URL and the field you are working on that doesn't allow you to select "IF" statement.

    In the meantime, please try the suggestions below and see if that helps.
     
    1). Clear your form cache and browser cache.
     
    2). Try using other browsers
     
    4). Try incognito mode (if using Chrome) or private browsing (if using Firefox).
     
    Looking forward for your response.