Form Builder: Slow response

  • jlpak
    Asked on October 5, 2018 at 8:25 AM

    Good morning,

    I create a form and and i am about to subscribe to a paying version of my form to allow more views and submissions.

    I am doubting though...

    The admin /build interface is quite slow e.g. changing text in items, changing text in buttons... it takes from 5 to 10 sec for each item to be changed.

    Any chance these difficulties are resolved by subscribing to you paying solution?

    Brgds

    Jean-Louis

  • BJoanna
    Replied on October 5, 2018 at 10:09 AM

    The Form Builder is working the same for all users, free and paid.

    I tested your form inside of the Form Builder and it is a bit slower, but this issue is related to the size of your form. Your form has 530 fields and this can slow down Form Builder a bit.

    The other pages on your account, the Submissions Page and My Account page are working fine.