What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Billing: How do i change my Payment method (different Paypal account)?

    Asked by mikeapiit on December 26, 2012 at 09:39 AM

    I want to change my payment method for my jotform from one paypal account to another account. How can i do this?

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    JotForm Support

    Answered by EduardoMendez on December 26, 2012 at 09:49 AM

    Hi there, 

    My suggestion, in order to avoid any confusion, would be to cancel the current subscription and sign up for a new subscription after.  You can cancel your subscription by entering into your accoutn settings (bottom right of the page) and following the instructions.  Once your subscription has been downgraded, you can sign up for a new subscription using the Paypal account (or any other payment method) that you would like.  

    Please give that a try and let us know if you need further assistance!