I am new to JotForm and I am trying to develop my first form.

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    gdhcc1939
    Asked on October 07, 2018 at 05:10 AM

    I am new to JotForm and I am trying to develop my first form. When I click on "add form element," and then click on "header," I get "unexpected error occurred control_head." When I click on add form element and then click on "short text entry," I get unexpected error occurred control_textbox.

    Why am I getting these error messages? Why can I not just begin inputting the header or the text?



    This is a re-post of a comment on Understanding Different Form Errors

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    Victoria_K
    Answered on October 07, 2018 at 05:47 AM

    Thank you for contacting us. I have tested adding fields and form builder seems to work properly on my end, no errors occur. Please try to clear cache and cookies of your browser and check if the issue will persist. 

    You can also try with different browser.

    Let us know if this will not help.