Unable to add Stripe payment field, only PayPal is available.

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    Asked on October 07, 2018 at 02:40 PM

    I would like to integrate stripe with one of my jotforms for photo ordering but when I look at the payment options available PayPal is the one available. I use stripe through other platforms so I know that it is available in Australia. I'm not sure why I can't select it as an option.

    Thank you.

    This is a re-post of a comment on How to Integrate Stripe with your Form

  • Profile Image
    Answered on October 07, 2018 at 04:09 PM

    It is highly possible that the form already has a PayPal payment field added to it. There can only be one payment field in a form. You can delete the PayPal payment field, just like how you delete a regular field, then you can add the Stripe payment field after.


    To easily locate the PayPal payment field in the form, click the EDIT button. Clicking the EDIT button will select the payment field automatically on the builder page.


    If you have other questions or concerns, please feel free to contact us again anytime.