I am having problems with all of my form showing when sent to my email

  • Cdepaul29
    Asked on October 8, 2018 at 4:15 PM

    I am having problems with all of my form showing when sent to my email carol@depaulk9academy.com

    I was asking previously about the end of my form not showing when the form is filled out and submitted. The General policy was not showing and not I cannot see the rest of the questions before that? I checked the show headers in text box. Did not work Is there a number where I can speak to support?

    Under my Board and Train Contract and Private Contract I can see it in jotform but once client submits the general policy is not coming to my email

    depaulk9academy.com

  • John_Benson
    Replied on October 8, 2018 at 7:40 PM

    To my understanding, the email you received is incomplete. 

    Please try creating a new notification email by following this guide: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    If the issue still persists, please provide the form URL so we can check it further. 

    Thank you.