I don't have "protected" and "not protected" icons on my forms

I do not have the "protected" and "not protected" icons on my forms. How do I get system to recognize I have protected health information and need to mark some fields as protected? Does not seem to be an option for me.

You would need to enable the HIPAA compliance from your account data page. Please follow the next guide for more information:

How to upgrade to HIPAA Compliance

If you need any further assistance, let us know. We will be happy to help.