Unique Question: We made Ticket Code a unique field and it's not working

  • farmcreditIL
    Asked on October 8, 2018 at 4:18 PM

    We made Ticket Code a unique field and it's not working. It allows the form to be submitted again with the same ticket code. What are we doing wrong? The TicketCode is a simple text box that consist of one letter and three numbers (no other character, space, etc.).

  • Mike
    Replied on October 8, 2018 at 8:24 PM

    We are sorry for the delayed response.

    As far as I understand, the question has been answered via this support thread. The unique question warning message is displayed upon the form submission when the same code is used.

    Unique Question: We made Ticket Code a unique field and its not working Image 1 Screenshot 20

    If you need any further assistance, please let us know. We will be happy to help.