i continue to receive emails saying i have money waiting to be pick up

  • Profile Image
    Cindy Desvreaux
    Asked on October 08, 2018 at 04:19 PM

    i continue to receive emails saying i have money waiting to be pick up or thay are on hold , i have a paypal account and my bank card is linked to it, thou i dont have a paypal pro account #9978 for 37.50, and account ID 6969RT1TPOEP, and a few other could you let me know what is going on with this

    thanks



    This is a re-post of a comment on Difference Between PayPal Personal and PayPal Business

  • Profile Image
    Jeanette
    Answered on October 08, 2018 at 08:01 PM

    We did not find an account associated with this email address. Please let us know if this issue continues on your end.

  • Profile Image
    Cindy Desvreaux
    Answered on November 01, 2018 at 08:43 PM
    Yes it continues to happen
    ...
  • Profile Image
    roneet
    Answered on November 02, 2018 at 02:07 AM

    I could not find any account associated with the email id cdesvreaux@gmail.com. It would be of great help if you could provide us with more details like your Form URL/username or any transaction details/receipt id.

    Thanks.

  • Profile Image
    Cindy Desvreaux
    Answered on November 02, 2018 at 04:43 PM
    Is this for my paypal account the user name for it is Cindy Houle thanks
    ...
  • Profile Image
    DonaldHag
    Answered on November 02, 2018 at 07:13 PM

    Can you check and let us know from what Email address you are receiving these messages? Is it a Jotform Email address? Also, share a screenshot of the message you are receiving so we can look into it and provide further assistance.