What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We have a printing issue.

    Asked by aubenrealty on December 27, 2012 at 10:22 AM

    Since the format of JotForms has changed, we have issues printing applications received.  Words print on top of each other at the top of each page.

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    JotForm Support

    Answered by EduardoMendez on December 27, 2012 at 10:38 AM

    Hi there, 

    Can you please share the URL of your form with us?

    Also, are you printing the submission from the submission's page or does your form have a print button?

    I'll wait for your response!

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    Answered by aubenrealty on December 27, 2012 at 10:55 AM
    I'm using the print function on JotForm.
    http://form.jotform.com/aubenrealty/11363654317
    Regards,
    Allen K. Bonds
    Director of Marketing
    allen@aubenrealty.com
    Auben Realty, LLC
    1918 Central Avenue
    Augusta, GA 30904
    Office: (706) 305-1551 ext. 703
    Fax: (706) 945-1789
    www.aubenrealty.com
    Improving Augusta one home at a time!
    Augusta Metro Chamber of Commerce Ambassador
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    JotForm Support

    Answered by EduardoMendez on December 27, 2012 at 11:04 AM

    Hi there, 

    I have run a test and was not able to reproduce the issue.  I tried both, printing to paper and to a PDF file.  Please see this short video to see the results of my tests:

    http://screencast.com/t/XHGDDCnJ

    Let me know if the issue continues.

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    Answered by aubenrealty on December 27, 2012 at 11:12 AM
    No, I am not printing from that page. I'm printing within JotForm...
    http://www.jotform.com/myforms/
    Regards,
    Allen K. Bonds
    Director of Marketing
    allen@aubenrealty.com
    Auben Realty, LLC
    1918 Central Avenue
    Augusta, GA 30904
    Office: (706) 305-1551 ext. 703
    Fax: (706) 945-1789
    www.aubenrealty.com
    Improving Augusta one home at a time!
    Augusta Metro Chamber of Commerce Ambassador
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    JotForm Support

    Answered by EduardoMendez on December 27, 2012 at 11:27 AM

    Hi there, 

    The last video was what heppens when I click the print button on your form.  

    This video is what happens when I try to print from the submission's page:

    http://screencast.com/t/fW8ND0DB3B

    As you can see, I am not able to reproduce the issue on my side.  Can you please try to include an image of the error?  We'll be glad to look into it for you!