What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    account suspended

    Asked by guest_23614598776065 on December 27, 2012 at 12:50 PM

    Hi,
    I would contact you because my account has been suspended.
    My account name is a2iweb.

    The forms present are not used for phishing, just register and edit its information.

    Here is the address of one of my forms:
    http://submit.jotformeu.com/submit/23436028917355/

  • Profile Image

    Answered by moonzkie on December 27, 2012 at 02:51 PM

    Hi,

    Upon checking, your form has been suspended due to the using the word "username" we use anti-phishing tool (ie. forms with "password", "username", etc.) and auto-suspend phishing forms, this is due to an increasing number of users who used JotForm for their illegal internet activities such as Phishing.

    After re-scanning your forms, I have confirmed that it was mistakenly auto-suspended by this tool, so I have lifted the suspension of your account immediately.

    We apologize for any inconveniences caused.