Comma separated function not working

  • wowzadm
    Asked on October 9, 2018 at 9:48 PM

    Hi there,

    I have a form that I would like the commas to appear but I've tried the masked input, the comma separation function and neither is working!

    Help

    Page URL: https://form.jotform.co/82782766698884
  • Kiran Support Team Lead
    Replied on October 10, 2018 at 12:24 AM

    Could you let us know the field name on the form that you are trying to use the masked input or comma separation function so that we can guide you in the right direction?

    We will wait for your response. Thank you! 

  • wowzadm
    Replied on October 10, 2018 at 12:46 AM

     

    Hi there,

    I've tested it on several fields to see. The field that I use is loan amount. It is a hidden field.

    See below for the screenshot on the interface that spits out the number I'm wanting to put a comma on. The last number.

    1539146971Screen Shot 2018 10 10 at 5 Screenshot 10

  • Kiran Support Team Lead
    Replied on October 10, 2018 at 2:17 AM

    I have tried cloning your JotForm to my account and disabled Hide field for testing. As I test it, I see that the field 'CSV Loan Calc' with commaSeparate() is working fine and displaying the value with commas.

    153915137810102018 111012 Screenshot 10

    'The CSV Loan Number' field is set to be a number field which is why the commaSeparate function is not working. Please try using a Short text Entry field and it should be working fine from the conditions. The following rule can be set on the form to pass the value or perform calculation using the conditions.

    153915226010102018 111052 Screenshot 21

    The Input Mask widget doesn't seem to working to input the value using conditions. However, the manual entry to input mask is working fine with the settings in the wizard.

    Thanks!