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    I WANT TO PURCHASE A YEAR IN PREMIUM WITHOUT AN AUTOMATIC RENEW ¿HOW CAN I DO?

    Asked by mguzmandofic on December 27, 2012 at 05:30 PM

    HELLO.

    I RECEIVED A MAIL FROM PLIMUS.COM, SAYING "YEARLY SUBSCRIPTION SALE IS PLANNED TO BE RENEWED IN  7 DAYS USING YOUR CREDIT CARD ….. AS AGREED WHEN THE SUBSCRIPTION WAS PURCHASED"

    I DIDN'T AGREE RENEWED A YEAR AGO WHEN I PURCHASED

    I DON'T WANT AN AUTOMATIC RENEW

    PLEASE TELL PLIMUS.COM THIS.

    BUT I WANT TO PURCHASE A YEAR IN PREMIUM AGAIN.

    ¿HOW CAN I DO?

    THANKS

     

  • Profile Image

    Answered by jeanettebmz on December 27, 2012 at 05:34 PM

    As we handle thousands of customers, we don't do this manually, but we always encourage people to cancel the subscription BEFORE the renewal takes effect, that's why you are recieving this note

    Your current yearly subscription should renew for the same discounted price ($45.00)  in Plimus. So if your credit card you currently have on file (in Plimus) is still good, there is no need to cancel it, it will renew at the same price

    Best regards

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    Answered by mguzmandofic on December 27, 2012 at 05:40 PM

    I UNDERSTAND.

    TAHNKS