What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Disabled

    Asked by myhotshoes on December 27, 2012 at 06:45 PM

    Hi, I just created a signup form and integrated it with MailChimp using an API key, however, when I try to test the form by submitting my information, the form says: 

     

    Form Disabled

    This form has been disabled

     

    Details: Form did not pass status check

     

    Please let me know how to fix this issue.

     

    Thanks!

    Page URL:
    http://www.jotform.us/myhotshoes/newsletter-signup

    Screenshot
    Integration MailChimp problem status check integrated did not pass
  • Profile Image
    JotForm Support

    Answered by Welvin on December 27, 2012 at 08:00 PM

    Hi,

    That messages shows because you have been Auto Suspended. This form http://www.jotform.com/form/23527528936160 is asking for a password which trigger our system filters to auto suspend your account. Our system filter consider the password field as phishing tho I found nothing illegal on it but I would like to ask you about the used of the password field on the given form?

    I have activated your account again but I suggest you to please modify the said form and remove the password field.

     

    Thanks

  • Profile Image

    Answered by myhotshoes on December 28, 2012 at 05:41 PM

    Hi,

    Thanks for your response. I added the captcha just to make sure that those signing up for our newsletter is not a bot, but I guess it's not necessary.

     

    Thanks!

  • Profile Image

    Answered by turkeytours on December 02, 2014 at 08:15 AM

    Hello 

    I have made the same mistake and put a password to the page.Mine is disabled as well.Can you check it as well?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by liyam on December 02, 2014 at 09:14 AM

    Hello turkeytours,

    I moved your query to a new thread. We'll respond to your case there.

    Thanks.

  • Profile Image

    Answered by alsafi on December 02, 2014 at 09:16 AM

    I have the same problem with all my forms?

  • Profile Image
    JotForm Support

    Answered by Kiran on December 02, 2014 at 10:10 AM

    @alsafi,

    Your query is already addressed at http://www.jotform.com/answers/468065

    Please be noted that it is not required to open multiple threads for the same issue. If you have any questions related to this issue, please follow-up on the other thread.

    Thank you!