What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    the old form kept popping up

    Asked by swosoccer on December 27, 2012 at 09:44 PM

    Hi there,

    This is Jimmy Chien & my user ID is swosoccer@gmail.com. I have only one form which has took me a while to complete. The form is close to completion. I still need to test the reporting & payment features.

    I hit "preview" button many many times as I developed the form in the edit mode. I used a small window & I could see the effects of the changes I made. Now, there's also a "new tab" button on this small window. When I clicked on the "new tab" button, a new tab opened up showing an older version of the form.

    Help! I have no clue how to proceed now. I need to get this done asap because the registration starts January 1, 2013.

    Thanks,

    Jimmy

     

  • Profile Image
    JotForm Support

    Answered by Goldo on December 27, 2012 at 11:15 PM

    Jimmy, visit http://www.jotform.ca/form/23616129632250 to see the actual and updated form.

    Let me know if you are still having the issue.

  • Profile Image

    Answered by swosoccer on December 27, 2012 at 11:51 PM

    It works. I suppose I'll need to update the iframe codes when I do the embedding. Am I correct?

    Thanks,

    Jimmy

     

  • Profile Image
    JotForm Support

    Answered by Goldo on December 27, 2012 at 11:54 PM

    You are right. You will need to modify the embed form if it isn't using the www.jotform version.