CAnnot find my account?

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    Asked on December 27, 2012 at 11:58 PM

    I have a free jotform account . the form is running jsut fine... but i need to edit the form and cannot seem to login. My only email is not being found by your system .. even though i get notifications to that email from you whenever the form is filled out..

    thank you


    dave hobrath

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    Answered on December 28, 2012 at 12:07 AM

    Hello Dave.  Upon checking the form on the web page, I found that it is associated to a guest account.  If the form is no longer appearing on your My Forms page, then that means that the cookie on your browser expired. 

    I do recommend that you create a new Free user account.  By registering your email address that you have used on your form, the form will instantly get merged to your new account.  If this does not, please do let us know.

    Please let us know if you need further assistance.