What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    CAnnot find my account?

    Asked by guest_23560499074056 on December 27, 2012 at 11:58 PM

    I have a free jotform account . the form is running jsut fine... but i need to edit the form and cannot seem to login. My only email is not being found by your system .. even though i get notifications to that email from you whenever the form is filled out..

    thank you


    dave hobrath

    Page URL:

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    JotForm Support

    Answered by liyam on December 28, 2012 at 12:07 AM

    Hello Dave.  Upon checking the form on the web page, I found that it is associated to a guest account.  If the form is no longer appearing on your My Forms page, then that means that the cookie on your browser expired. 

    I do recommend that you create a new Free user account.  By registering your email address that you have used on your form, the form will instantly get merged to your new account.  If this does not, please do let us know.

    Please let us know if you need further assistance.