Change creditcard

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    miciver
    Asked on December 28, 2012 at 05:05 AM

     How do I change creditcard?

    My next payment is the 29th december.

     

    Michael

     

  • Profile Image
    liyam
    Answered on December 28, 2012 at 05:28 AM

    Hello Michael.  Since you're paying your subscription via Plimus, you will need to do the following:

    1.  Find your Plimus username in the email that was sent to you when you first paid for your subscription
    2.  Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
    3.  Log in to Plimus via this page - https://secure.plimus.com/jsp/account_login.jsp
    4.  Go to My Account then click "Change" on the payment method column (far right side) of your active Jotform subscription



    5.  Save the changes you made

    If you need further assistance, please do let us know.

    Thanks.

  • Profile Image
    miciver
    Answered on December 28, 2012 at 08:01 AM

    Thanks

    The card is now changed

     

    Michael

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    idarktech
    Answered on December 28, 2012 at 10:38 AM

    Thanks for the update, Michael. Our payment gateway, Plimus will automatically process the renewal on the mentioned date, 12-29-2012.

    Thanks for your continued patronage!