Clients say they can't fill out the form

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    TonyaFrank
    Asked on December 28, 2012 at 10:21 AM

    I received an email today stating that some potential clients are not able to use the form. I did a test and I was able to fill out the form.  Do the forms only work in specific web browsers and certain versions?

     

    Thank you!

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    Goldo
    Answered on December 28, 2012 at 11:12 AM

    The form works on major browsers firefox chrome ie and etc. I've just visited the link and was able to fill it out. Are you able ask them what browsers and version are they using?

    Or you may ask them to clear their browsers cache and cookies as that might help.

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    TonyaFrank
    Answered on December 28, 2012 at 05:35 PM

    Thank you!