I got your latest message with instructions on how to reset my password

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    Mark Prickett
    Asked on October 11, 2018 at 03:53 PM

    I got your latest message with instructions on how to reset my password. I have done this several times now. The first several times I did it nothing happened and then I started getting emails to reset the password with links that would not work because they said they were expired.



    This is a re-post of a comment on How to reset the password

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    DonaldHag
    Answered on October 11, 2018 at 05:05 PM

    This usually means you clicked the link after it expired. The email is sent out instantly and if you are using a mail client I recommend you refresh it immediately after inputting the email for password reset so you can click the link.

    The link is set to expire for security reasons.