Not Receiving Form Notifications

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    Asked on December 28, 2012 at 01:50 PM

    we are not receiving emails, but it shows up in the submissions

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    Answered on December 28, 2012 at 03:19 PM


    Your email address is in our bounce list and this is the reason:

    Reason(s) : 5.3.0 - Other mail system problem 554-'5.7.1 The message from (<0000013ad41=>) with the = subject of (New submission: Contact Us) matches a profile the Internet comm= unity may consider spam. Please revise your message before resending.'

    Your form should be working fine by now as I remove your email address from our bounce list.

    Also, it is recommended to configure your email alerts' sender name and email to "JotForm" and "", respectively. To prevent any filters that will be made by your email host.

    Please feel free to contact us if you need any further assistance.