What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image
    JotForm Support

    IMPORTANT: Everything Should Be Back To Normal Now

    Asked by abajan on March 04, 2011 at 08:35 PM

    Hi everyone.

    After reading numerous posts about users not being able to access their forms, I recently discovered from a post by a user (whitehausny) that if you go to http://yang.interlogy.com/ and login as you usually would, you can view your data. Apparently, the "yang" server is not being affected by the recent issues.

    ~ abajan

  • Profile Image

    Answered by jamaburch on March 04, 2011 at 08:44 PM

    Thank you! Thank you! Thank you!

  • Profile Image

    Answered by josephhizon on March 04, 2011 at 08:55 PM

    can you import the submission too with that server? i can't import mine.. it just says gateway server timeout?

  • Profile Image
    JotForm Support

    Answered by abajan on March 04, 2011 at 09:50 PM

    Bump! (I know that bumping threads is usually frowned upon in forums but this information is extremely important to some users. Besides, there's no way that I know of to "sticky" posts in this forum).

  • Profile Image

    Answered by casippAdmin on March 04, 2011 at 10:08 PM

    Is this yang secure?

  • Profile Image
    JotForm Support

    Answered by abajan on March 04, 2011 at 10:12 PM

    @ casippAdmin

    I have no reason doubt that it is. Why do you ask?

  • Profile Image
    JotForm Support

    Answered by abajan on March 06, 2011 at 11:58 AM

    Please be advised that everything should be back to normalk now: http://www.jotform.com/blog/25-A-Quick-Note-About-Temporary-Database-Problems