Form not visibile one our website when viewed with google and explorer?

  • Yuri Torres
    Asked on October 14, 2018 at 10:47 PM

    Good day,

    My jotform used to appear correctly on my website however, three months ago it is no longer visible if I use google or explorer.

    It is visible only with search engines like safari.

    How could I solve this problem

    Thanks

  • Kiran Support Team Lead
    Replied on October 15, 2018 at 3:32 AM

    I have checked your JotForm and see that it is embedded using Javascript embed method which could be causing script conflicts with other scripts on your web page. Please try embedding the form using iframe embed code and see if that works. You may get the iframe embed code for your JotForm by following the steps in the guide below:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Please get back to us if you need any further assistance. We will be happy to help.