What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not getting email notification for form submissions

    Asked by jrobbinsnyc on December 29, 2012 at 12:03 PM

    I have 2 forms embedded on a Shopify website. I see my test submissions to these forms in JotForm, but am not recieving the email notifications.

    https://bummer-bears.myshopify.com/products/special-order-bummer-bear

    https://bummer-bears.myshopify.com/pages/share-your-bummer-bear-story

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    Answered by jrobbinsnyc on December 29, 2012 at 12:22 PM

    Solved it.

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    JotForm Support

    Answered by Deygus on December 29, 2012 at 12:24 PM

    That's good to hear and I apologize that we didn't get to your question sooner. If you have any further problems or questions feel free to contact us again.