Don't recieve submissions on email

  • Profile Image
    Jonny Pak
    Asked on December 29, 2012 at 02:50 PM

    I use jotform on http://woodluck.kz/#!/page_Contacts.

    When somebody send a message, I could read it only on your website.

    But I don't get any massages and notice about it om sales@woodluck.kz.

     

  • Profile Image
    idarktech
    Answered on December 29, 2012 at 07:40 PM

    Hi Jonny,

    Try changing your form notification's sender email to noreply@jotform.com, this might help. Here's how:

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open Notification, then click on Reply-To and Recipient Settings

    3. Change the Sender E-mail to noreply@jotform.com and Reply-to Email to your  E-mail field, just like this:

    Let us know if this doesn't help. Thanks!