What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Don't recieve submissions on email

    Asked by Jonny Pak on December 29, 2012 at 02:50 PM

    I use jotform on http://woodluck.kz/#!/page_Contacts.

    When somebody send a message, I could read it only on your website.

    But I don't get any massages and notice about it om sales@woodluck.kz.

     

    Page URL:
    www.woodluck.kz

  • Profile Image
    JotForm Support

    Answered by idarktech on December 29, 2012 at 07:40 PM

    Hi Jonny,

    Try changing your form notification's sender email to noreply@jotform.com, this might help. Here's how:

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open Notification, then click on Reply-To and Recipient Settings

    3. Change the Sender E-mail to noreply@jotform.com and Reply-to Email to your  E-mail field, just like this:

    Let us know if this doesn't help. Thanks!