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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    file upload

    Asked by glenn735 on December 30, 2012 at 04:31 PM

    I am no longer receiving files from my form...seems like it's working just no attachment in emails or in the dashboard.

     

    Hope someone can help

     

    Thanks

    Emails thanks
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    Answered by jeanettebmz on December 30, 2012 at 06:29 PM

    I would recommend you to set the upload field as required in order to prevent the form to be submitted with no attachments

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    Answered by glenn735 on December 30, 2012 at 06:31 PM

    Thank you for your response but not everyone using the form will want to attach a file...it worked fine up until just recently

     

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    Answered by jeanettebmz on December 30, 2012 at 06:33 PM

    Can you please integrate your form with gdrive?  this way both our servers and google drive will get the attachments

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    Answered by glenn735 on December 30, 2012 at 06:38 PM

    I think the problem was that I never selected the attached file to be emailed with the rest of the form data...in email settings

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    Answered by jeanettebmz on December 30, 2012 at 06:46 PM

    Oh I can see that, I hope that now the issue is resolved

    Do not hesitate to contact us anytime!

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    Answered by glenn735 on December 30, 2012 at 06:46 PM

    Please mark this as solved...I forgot to add the file upload into the email setup section of the form...it is now emailing the attached files.

     

    Thanks!

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    Answered by jeanettebmz on December 30, 2012 at 06:48 PM

    Great to hear that!

    Cheers!

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    JotForm Support

    Answered by KadeJM on June 29, 2016 at 11:42 AM

    Hi Glenn,

    Since you had mentioned file uploads and attachments in emails we just wanted to inform you that it's now possible to include uploaded files as attachments in your email notifications.

    To learn more about this please refer to this blog here https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments.